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Testimonials

It’s amazing how connected Colonial Insurance makes us consumers feel with the underwriters. I expect that my insurance broker to guide me to reach the appropriate coverage and levels. Colonial Insurance has exceeded my expectations. They are professional, knowledgeable, thorough and timely.
Diana G
I have very complex and difficult business insurance needs, but the simplicity and straight communication with Colonial Insurance made my life a lot easier. That’s why I am so pleased with Colonial Insurance.
Boris D
I was impressed with the process that has been established for reviewing our claims. In particular, I was impressed with customer service, it is clear everyone is an advocate for his/her clients.
Mark B
I should also like to say how much I appreciated your prompt telephone and email responses, and how easily and quickly you sorted out our problems. Needless to say I shall be recommending your services to anymore who asks me about any insurance needs. I really appreciate your help.
Kate B
I just wanted to send a note to say that I am continually impressed by the excellent service that Colonial Insurances provides. The few times I have requested support from Colonial Insurances, it has been fast and efficient. It makes a pleasant change to deal with a company that takes pride providing excellent service. I have no problems at all recommending your company. Keep up the good work and thanks for all your help so far.
Peter J
Many, many thanks for your fast and efficient service. No only did you provide me with confidence in choosing the business insurance but also guided me through all the small details with car insurance. We all know insurance is very complex, you are able to pin point to the finest details which really made my life a lot easier.
Nicole P
Unfortunately this year I had my first car accident. I’d heard of my friends having to pay thousands when they were the one who caused the accident and I was dreading paying extra bills on top of those I already struggle with. Thankfully I was covered by taking out my insurance with Colonial Insurances, even though I was the driver at fault! The woman I spoke to on the phone was friendly and comforting as I was so stressed out and I couldn’t have asked for better service. I will be telling all of my friends to make the switch, why wouldn’t you if you can save money?
Simon F
When I first chose to use Colonial Insurances services I was impressed with how easy it was to get a quote for my public liability and workers comp. As a business owner, I was happy to find out that friendly staff of Colonial Insurance can take a good care of all my insurances and I am happily recommending this remarkable company to all my clients and business partners.
Michael N
A parent’s worst nightmare is seeing their child injured. I was in a severe accident where my 4 year old daughter had her collarbone broken as well as a number of other fractures. As a single mum, I was worried I couldn’t afford the best care for her. Thankfully I was covered for all of her medical expenses, including her rehab costs after she left the hospital. I am very thankful for the service and support of the friendly consultants who I spoke to when making the claim. I felt that they generally cared about my situation and gave me the best possible help. I would hate to think what the process would have been like should I have taken out my greenslip with another provider. Thank you.
Ronelle W
I’m a plumber and it is really hard for me to contact businesses as I’m not available during business hours. I was glad to see Colonial Insurance’s www.bizsure.com.au and I could complete the process over the internet at a time that worked for me. This service was definitely one of the reasons why I chose to get all my insurance from Colonial Insurances but the savings and benefits were what sold me completely. I will definitely recommend Colonial Insurances to my friends and family.
James B
I am really impressed with how easy the claims process is. My husband and I were in an accident which involved a tow away vehicle and in matter of few days after the accident was reported to the money being transferred into my account, we had no troubles. I was amazed when within a week, everything was sorted – no prolonged worrying! I will happily renew my full comprehensive insurance with Colonial Insurance time and time again.
Samantha K
Thank you Colonial Insurance for saving me money this year for my tow truck business. I got a renewal from my previous insurer and it was much more expensive than what I paid with you. The price went up dramatic since last year, so I switched.
Thank you From Ken.
Thank you Colonial Insurance, you help me save $200 this year on my public liability. I can’t believe my current insurer wanted to charge me more than last year.
Michelle.
The pay by the month is really handy for my business with small cash flow. I own a 20 tonne truck and only the greenslip price are $4000 plus. Paying $4000 plus all other insurance in one go really destroy my cash flow for my business. Thank you for offering the pay by the month option, It really helped me to manage my cash flow and easy the pain of insurance prices.
Todd.

General Advice on this website has been prepared without taking into account your objectives, financial situation or needs. Before acting on advice, consider its appropriateness. Consider our disclosure documents, which include our FSG and Product disclosure Statements (PDS) for some products.